What if I do not receive a confirmation message?

• It is possible that your phone plan is blocking short numbers, like 88106. Text the word HELP to the number 88106. If you do not receive a response, you may need to contact your carrier. The text messaging system is not case sensitive.
• Some email hosts block our email order confirmations. You can check your spam / junk folder and see if the confirmation was sent there. If so, it’s recommended to add the email sender to your contact list to prevent further issues. If the problem persists, please email us at info@shipmymeals.com or call at (855) 868-8655.