- Our priority is to make your meal experience convenient & enjoyable. We want to hear from you so please give us your feedback at info@shipmymeals.com or you can speak to our customer success representatives by calling (855) 868-8655. Our Customer Success Call Center is available Monday through Friday from 8am-5pm PST. Our trained representatives can help you with questions regarding your meal order as well as troubleshoot any issues that may arise. This program is designed to make the experience as easy and hassle free so that you can focus on getting the nutrition you need to feel better and be healthy and well.