FAQs

If you enroll between August 24th and September 14th, 2021: Once you place your first order, you are set for the remainder of the 8-week program. Meal shipments are sent once a week (every 7 days). You will receive the same meal plan every week unless you opt to change it. If at any point [...]

Yes, you will have the same meal plan delivered to you each week during the program unless you opt to change it.

You will receive your personalized link to update your meal plan via text message or email. You can also text the word MEAL to the phone number 88106, and you will receive a text message with your link. The text messaging system is not case sensitive.

If you won’t be home when you are scheduled to receive your order, you are able to skip your meal plan delivery for the week. To skip your order, text the word SKIP to 88106, email info@shipmymeals.com with your request or call customer support at (855) 868-8655. Skipped orders cannot be reordered at a later [...]

An order cannot be cancelled once it has been shipped. If you wish to cancel a future order, please contact customer support at (855) 868-8655 or info@shipmymeals.com.

We want to help you – so please email us at info@shipmymeals.com or call us at 855-868-8655. Our dedicated call center is ready to assist you.